All services are subject to medical approval, and purchasing a ticket does not guarantee treatment or service. All services are provided at the discretion of the licensed medical provider based on health and safety considerations. Dripsy is not a replacement for your primary care physician, and in some cases, additional documentation from your PCP may be required prior to service. DripsyCLEAR telehealth fees are non-refundable regardless of approval outcome, and ticket refunds, when applicable, are reviewed on a case-by-case basis. Dripsy reserves the right to refuse to render service for health and safety reasons. We’re fun, but we’re also legit.